$50 for the room or additional for the HA room?

what the fuck?

for your "convenience"

sounds like grounds for a law suit under the ADA. Hurry, call Gloria Allred!

Uhh, is that legal?

@WHotels Please fix this? RT @broox: So the W saw Kari in a wheelchair and offered to "upgrade" us to a handicapped accessible room for $50

That's awful. :(

@natekontny If there is something we can assist with, we can speak with the guest directly. @broox is there something we can help with?

@WHotels $50 for an "upgrade" to a handicap accessible room? That seems like a broken policy. @broox

@broox @natekontny Thx for bringing to our attention. Appreciate the feedback. Can you please DM stay info so we can follow up w/property?

I didn't even really notice at first but then when I went to grab our luggage I was like... Wait. That was really fucked up.