what was it like?

it was strangely really amazing. The woman was super friendly, knowledgeable, took ownership, and is now my point of contact.

I am kind of having a hard time believing what just happened.

how unusual

@broox @harper I am tweetless…

@harper @broox Were you awake when this happened?

@therealfitz @harper i wasn't entirely sure at first, but then i got a quick followup email from the same person confirming our interaction

@broox @harper It's a brave new world.

Weird cus all my clients work with "Google"... Kills me.